Write Effective Business Documents and Correspondence

Some say the pen is mightier than the sword and in your business this could certainly ring true. Wow your customers with your writing, or bore them witless – the choice is yours! You can learn to write effectively and the benefits make it well worthwhile. Save time and money – both yours and your readers’ – improve productivity, build better employee and customer relations and potentially achieve more sales and business.

The Write Effective Business Documents and Correspondence workshop will cover key areas that will help you craft a concise and effective message or document that your audience is more likely to read and understand.

Discover how to:

• identify and plan effective documents
• determine document purpose, audience and formats
• decide key points to cover
• draft and proof documents
• craft effective electronic communication