The New Year is a great time to identify new goals for your business, but have you thought about the skills and knowledge required to help you kick those goals?
Developing your skills and those of your staff is an essential step when it comes to boosting your business and achieving the goals you have set for the year.
Skilling yourself and your employees is good for business and good for your workforce.
Training can improve business performance, profit and staff morale. Here are some simple reasons why you should consider investing in training in 2016:
- An employee’s relationship with his or her direct manager is the most important single factor in employee engagement.
- A trained and skilled manager is a respected manager. The more you develop your skills, the more your employees will respect your knowledge and experience.
- Training can help by both boosting morale and engagement amongst employees. Engaged employees are happier, more productive employees.
- Training can also help employees develop the skills and knowledge they need to be proficient at their work. This leads to pride in workmanship, which is a very strong intrinsic motivator.
- By encouraging your staff to undertake training, you are demonstrating to your workforce that you value them enough to invest in them. This will improve loyalty and staff retention and we all know that retention is a saving for your business.
- When staff are trained and feel more confident they become less reliant on supervisors and managers. The confidence and new skills gained from training can also result in improved customer service and productivity.
- Employees who acquire new skills are able to contribute to your business on a greater level. Their new knowledge will often spark new ideas leading to creative thinking and innovation.
- Improvements to customer service has already been mentioned, but increases to customer satisfaction can also be brought about by well trained employees. Chances are that the last time you experienced poor customer service your first thought was: “Well, that person hasn’t been properly trained.”
- Training is also a great way to recognise and reward employees. New skills for them and new skills for your business – it is a win win situation.
After considering all these benefits, it is important for you to invest time in thinking about the kind of training that will provide the best return for both your business and your employees. Training programs that provide flexibility and meet your immediate training needs will help you to kick those goals in 2016.